We may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated. Even if we cannot guarantee precise match with the representational photo, its feel and theme will match. Substitutions of flowers or containers might happen due to weather, seasonality and market conditions. We always ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. IF THERE ARE ANY CUSTOMIZATION FOR EXAMPLE: COLORS, THEMES (MOVIES, SPORTS, TV SHOWS, EXT...), SPECIFIC CANDIES TO CANDY BASKETS, FRUIT BASKETS. CERTAIN FLOWERS, ALLERGIES, REQUESTS PLEASE GIVE US A CALL WITH YOUR ORDER NUMBER, OR WRITE SPECIAL INSTRUCTIONS ON CHECKOUT PAGE. *We are providing a service consisting of perishable items with sensitivity to temperature, moisture and light. Please keep in mind that flowers are perishable and have a life of their own. Proper care is required.
