Hi Chipotle team,
I ordered a bowl today and unfortunately the meat was extremely gristly and tough — full of hard, chewy pieces that made the entire bowl inedible. I wasn’t able to finish it.
I’d appreciate a refund or a replacement. Happy to provide the order details/receipt if needed.
Thank you,
M
Monica M
12 contributions
Didn't like
• 27/10/25
• DoorDash order
Meat is fatty and hardly any rice at all. Ordered it because it said 12min delivery,got it 45 min later after 2 drivers wer reassigned.
S
Scott J
7 contributions
Didn't like
• 27/7/26
• DoorDash order
They put almost no steak in it or guacamole. So weird. Usually it's good.
J
Jeffery S
3 contributions
Didn't like
• 15/2/25
• DoorDash order
The food is half the size you would get in store. Paid $5 for extra cicken and got a normal portion
K
Kelly J
1 contributions
Didn't like
• 11/10/25
• DoorDash order
Food not as ordered. Wrong protein/meat. Was cold and not the usual amount as when ordered inside.
Staff at window was rude. app says to use drive through window. Appears they put on the pick up in store shelf. So he was annoyed when I used the window and had to walk to grab order.i said thank you and he says nothing just stared at me.
I'm happy to go inside to pick up order - let's just get this figured out between the order and store.
