Twice I have ordered Tacos from this store that were not made correctly. Twice they have claimed to be out of Cherry Coke. The Houston Tex Katy freeway location just does not care. Especially whoever is on night shift
J
Jimmy Lee L
Emerging Expert • 15 contributions
Didn't like
• 2/2/23
• DoorDash order
the burrito was light , very little egg,and no sauce. The burger was small and dry and tasted old. Tacos were old and stale and they had no taco sauce at all..... no communication with workers there / attitude from drive thru person.... haven't had Jack in the box in a long time but really don't even want too cuz of this place. Had better Burgers at other places, Jack has really lost its touch on making burgers.
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Erin H
3 contributions
Loved
• 7/2/26
• DoorDash order
This was the freshest quality J&TB I've ever had. And she was nice in the drive thru, too! Love this location!
T
Tarnika F
Emerging Expert • 14 contributions
Didn't like
• 7/12/23
• DoorDash order
I got large bacon and Swiss buttery Jack and it was okay not the best burger and they took so long with the orginal order door dash called me and asked would I like to cancel the order and get a refund or reorder for a fresher order and because I was at work and couldnt leave I Asked could they redo the order the second time around didnt take long the food was fresh the burger was dry tho the fries were good and so was the drink
