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The chips were stale and flavorless they also didn't allow you to customize the instructions so I had to spend $9 extra to just get black beans in addition to pinto beans. I originally went inside the store to order but waited a few minutes and no one took my order because they must prioritize take out or carry out orders. So I went to my car and ordered via DoorDash. The quality was so poor during this experience and the customer service was missing
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Erin L
1 contributions
Didn't like
• 24-06-14
• DoorDash order
We received no joke 10 chips in our chips and Chips & Guacamole order. In the steak Burr Bowlito there were hard small avocado seeds my husband almost broke his tooth on. My tacos came almost as if they were sitting in a fridge, the tortillas were ice cold. Our order was picked up and deliverd in a timely manner so shouldn't have been that cold.
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Dawn M
1 contributions
Didn't like
• 25-06-03
• DoorDash order
I was very disappointed in my meal. The rice was undercooked ( basically it was hard). I ordered green sauce on it, there was none on it. I only ate it bc I spent $25.00 on it. This Chipotle used to be the best, not anymore.
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LaTonya K
1 contributions
Didn't like
• 26-02-21
• DoorDash order
My burrito bowl lacked the usual flavor seems like the chicken wasn't seasoned. I paid for an extra portion of chicken. This bowl seems skimpy compared to whatI receive when I order in person. There was a few pieces of wilted lettuce on the bowl as well. I won't take the chance ordering this again.
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Lisa V
2 contributions
Didn't like
• 26-07-23
• DoorDash order
Hardly any chicken or lettuce.Chips were completely stale,not edible. Threw the entire bag out.
