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Chips were stale, $14 burrito was smaller than 2 tortilla chips laid on top of each other. Customer service is a nightmare to get in touch with to make a complaint. I will not be back.
I have added pictures of the burrito with a tortilla chips laid and a salt shaker beside it for size reference. I also added a picture of what is supposed to be a large bag of tortilla chips, but as you can see just like Lays the bag is always full of air.
R
Rachel M
1 contributions
Liked
• 26-07-17
• DoorDash order
Food was good. A little disappointed that there were only 2 meat options available to order tonight. And they were both ones with an up charge. Most disappointed in the chips and queso. Chips were stale and the queso was burnt.
B
Bryce N
3 contributions
Didn't like
• 26-02-01
• DoorDash order
I have eaten here many times and its normally really good but yesterday I got 3 burritos with steak and everything in them on a double tortilla shell. these burritos were tiny and not double shelled. they did say their grill person was in a wreck on the way to work so we also had to wait 25 minutes after doing or order online. I paid 16 dollars for each burrito or I wouldn't be that upset
B
Baylee S
5 contributions
Didn't like
• 25-07-29
• DoorDash order
Bowl wasn't even filled I could stick my finger almost all the way in with how shallow it was filled. only has a couple of pieces of lettuce and other toppings.
R
Robin S
2 contributions
Didn't like
• 25-12-04
• DoorDash order
I ordered the burrito bowl and paid for extra chicken. To my disappointment I was having to dig just to find any chicken at all!!! I also ordered chips and queso. Only a handful of chips! The flavor was good but I did not get what I paid for. Very disappointed!
