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Both sandwiches were good and had plenty of veggies.
E
Evelyn M
Emerging Expert • 17 contributions
Loved
• 25-09-05
• DoorDash order
ABSOLUTELY AMAZING!! A perfect 10!! Followed instructions, EXACTLY what I ordered. Incredible quality!!!!
M
Maliah R
1 contributions
Didn't like
• 26-01-21
• DoorDash order
The coffee tasted weird and they gave me the wrong size coffee I ordered a large but got a medium I wouldn't order it again and just waste my money
R
Roger B
5 contributions
Didn't like
• 26-07-13
• DoorDash order
It’s frustrating enough to get home after going through the drive-thru only to discover your order was made incorrectly. Unfortunately, what was even more disappointing was the customer service I received when I called the store to have the issue corrected.
Instead of listening to my concern, the shift leader repeatedly talked over me, was dismissive, and displayed an unprofessional attitude. As a customer, I wasn’t looking for an argument. I simply wanted my order made right.
Mistakes happen, and I understand that. What separates a great restaurant from a poor one is how those mistakes are handled. In this case, the lack of professionalism and basic customer service was far more disappointing than the incorrect order itself.
I hope management addresses both order accuracy and customer service training because every customer deserves to be treated with respect.
A
Ashley L
5 contributions
Didn't like
• 26-07-07
• DoorDash order
Had to add a snack wrap to get the $5 off deal, which seemed great bc the snack wrap was $3 and change. Thennnnnn, the store didn't give us the snack wrap.
