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I loved how the chicken soup was deconstructed. It was easy to make my soup just how I wanted it and I had extra veggies to eat later. The broth was delicious as well.
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Amanda C
Local Expert • 32 contributions
Didn't like
• 25-01-19
• DoorDash order
Smaller portions, Chicken Wings (6) were good, but to state 6 you expect 6 sets not individual broken off peices. The fried Deep Fried Tofu (12) lacked any crisp and was rather boring with no flavor. Lo mein noodles were orange and salty. And lastly there was next to no chicken in the pho I ordered and minimal amounts of Pho Steak & Flank for my spouse. We won't order from here again
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Wai Zin K
1 contributions
Didn't like
• 3 days ago
• DoorDash order
Extremely Disappointing Experience – I Won’t Be Returning
I have been a loyal customer of this restaurant for a long time. This was definitely not my first time ordering from here. I have dined at the restaurant many times, ordered through DoorDash frequently, and even hosted parties here on several occasions. I genuinely enjoyed supporting this restaurant.
Whenever I order through DoorDash, I usually get the chicken knee bone and fried rice. The fried rice has always been consistent with the portion served when dining in, so I have never had an issue with it. However, the chicken knee bone portions have always been a little disappointing compared to what you get at the restaurant.
Unfortunately, today’s order was by far the worst experience I’ve had. As you can see in the photos, there were so few pieces of chicken in the chicken knee bone that I could literally count them. I also ordered fried calamari for the second time, and this time there were only 11 pieces in the entire order. On top of that, there wasn’t even any dipping sauce included. It honestly felt like the food was just thrown into the container without any care.
I was so frustrated that I called the restaurant to speak with a manager. Although the manager was polite, I was very disappointed by the response. I was told that I should order through Uber or another delivery platform instead of DoorDash. The manager also offered to provide extra food, but that doesn’t solve the problem. I ordered and paid for my meal, including a tip, because I was hungry and wanted to enjoy my food right away. I shouldn’t have to make another trip to the restaurant just to receive what I originally paid for.
I have ordered from many other restaurants through DoorDash and have never experienced anything like this. I am honestly shocked and extremely disappointed, especially as someone who has supported this restaurant for so long.
Unfortunately, you’ve lost a loyal customer. I will not be ordering from or dining at this restaurant again.
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Luzenny E
Emerging Expert • 8 contributions
Didn't like
• 24-02-14
• DoorDash order
I said no onions or cilantro and I got it anyways also for 16 dollars as a menu price the portion is actually not worth it I can go to Lowelland get something more authentic for less
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Arielle D
2 contributions
Didn't like
• 23-09-15
• DoorDash order
The soda was just a small fountain drink which definitely wasnt worth $3. Chicken pho is really good, broth is flavorful, and it was a great amount of food. Spring rolls were okay but never came with any sauce as advertised. Overall good food but not exactly worth the price. May be different eating at the restaurant as opposed to ordering out.
