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Door Dash did not bring some of the items ordered. Due to special circumstances, I was unable to travel. The manager, Tina, went above and beyond to make sure I received my items (as a loyal customer). This is an example of Great Customer Service!!
B
Brenda H
Emerging Expert • 9 contributions
Didn't like
• 26-06-15
• DoorDash order
I ordered 20 classic wings and there was not a single flat wing in the entire order. I also ordered the Flavor Lineup Tenders and they were small, old, hard and dried out. They were supposed to come with a large ranch dipping sauce but only came with a few individual ranch containers. Their usually outstanding ranch was watery and bland. Very disappointing and expensive.
E
Esophia C
3 contributions
Didn't like
• 25-12-25
• DoorDash order
I called Wingstop before using Door dash and was put on hold for over 7 min and finally hung up. I ordered a 10 wing combo with extra ranch and was charged extra. When it arrived there was no ranch even though I was charged extra. I called and asked for the manager and put on hold. I waited so long that I just hung up. I've been a loyal customer (ordering at least 4 times weekly). I have an injury otherwise I would have driven to Wingstop. The person who answered said they had run out of Ranch but they still charged me extra.
K
Kayli C
1 contributions
Didn't like
• 26-01-01
• DoorDash order
We love wingstop normally. But everytime we have gotten wings from this location, there's barely any sauce tossed on our wings. I was thinking the first few times maybe it was a one time accident, but it's been multiple instances unfortunately. They barely have any flavor, and we were really looking forward to having a wingstop close to our house. Not worth the money
N
Natasha S
2 contributions
Didn't like
• 26-01-09
• DoorDash order
There is way too much seasoning on the fries and corn. It takes away from the actual meal. In addition, the wait time is ridiculous.
