It was a good bowl overall, lots of nutrients and tasted really good with the sauce! I just wish that there was a little bit of a bigger meat portion for the price of the bowl. Also make sure to specify if you would like utensils because mine didn't come with any.
D
D V
Emerging Expert • 7 contributions
Didn't like
• 18/05/26
• DoorDash order
⭐⭐⭐ (3/5)
Good food, but needs improvement on accuracy and customer service
First, note that Moonbowl is a ghost kitchen, not a traditional restaurant — so don’t expect a sit-down experience. That said, the Crispy Cauliflower Salad tastes absolutely amazing, and the flavor really delivers.
However, my order was missing the avocado I paid for — a frustrating oversight that’s hard to overlook when you’re spending $21.82 on a salad.
What really stood out (not in a good way) was the interaction at pickup regarding utensils. There’s no option to request utensils anywhere in the app, and when I asked the staff member, he actually claimed it was against the law to give any out. Not only was that explanation baffling, but he also ignored my attempt to show him there was no option in the app — only to turn around and hand me utensils anyway. A little common sense and basic customer service goes a long way. If you’re going to run a ghost kitchen, at least make sure the pickup experience isn’t this confusing and dismissive.
The food itself has potential, but these operational issues need serious attention.
K
Kelly H
1 contributions
Liked
• 09/02/26
• DoorDash order
the chicken and broccoli bowl were excellent. Even the corn salad was just right. It had just the right amount of vinegar to compliment the sweetness of the corn.
H
Heather C
4 contributions
Loved
• 21/05/26
• DoorDash order
I ordered the Chicken and Broccoli and the and the Chili Crunch Cucumbers both items are super yummy and flavorful!
L
Lauren M
6 contributions
Liked
• 15/05/26
• DoorDash order
Please cook your potatoes longer. They're really good, but you also need to wash them cause I felt sand or something really grainy in them other than that food is great. 
