it took an extra 30 mins to get our food because RR didn't properly keep enough chicken cooked to satisfy demand. since they are primarily a chicken restaurant, this shouldn't happen. plus, i paid over $40 for just 2 3 piece chicken dinners. each meal got 2 drumsticks and 1 thigh. on top of that, they packed the slaw with the hot food, which ruined the taste.
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Robin W
Local Expert • 62 contributions
Didn't like
• 29/09/25
• DoorDash order
I have to admit that I read the reviews, and ordered anyway. Like most of the other reviews, there were things missing or substituted in the order. Instead of a breast and a wing in the 2-Piece Chicken, there were two scrawny wings. My husband's drink was left off of the order. Not a problem, but we did pay for a combo. My 1/4 lb Cheeseburger was missing the "Fixin's Cup" with the lettuce, tomato & pickle that would have been nice to have. Folks, you need to start paying better attention to people's orders. This is simply management not doing their job of training their employees.
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Karen W
6 contributions
Didn't like
• 14/05/24
• DoorDash order
I paid for a two-piece white meat, and the white meat cost extra. What I received was three dried up wings. They did not call or offer substitution. They simply threw in three dried up wings. A thigh and two wings would've been better. 
E
Eirik I
5 contributions
Liked
• 21/05/26
• DoorDash order
My favorite fast food. I should probably order au jouis when delivered. In restaurant, the meat is still juicy. Delivered, the juice can leach into the buns leaving the beef a little dry.
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Patricia P
4 contributions
Didn't like
• 09/06/23
• DoorDash order
The Gold Rush sandwich was a favorite but the last few have been dry, tough slabs of chicken. Chicken 'Tenders' always were dry but this sandwich used to be moist and delicious. Very disappointing.
