El Pollo Rico is one of my favorite go-to restaurants for a great dinner! I especially like the chicken half meal. The rice and beans are delicious. I will order again and again!
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Aaron M
3 contributions
Liked
• 31/08/26
• DoorDash order
The food was absolutely delicious, flavorful, and much more filling than expected! However, the catering packaging could use improvement. The whole chicken was wrapped in paper instead of being placed in a spill-proof container, which allowed oils to leak. None of the items were labeled either, so I had to open every package to identify what was inside. I’d recommend using secure, leak-resistant containers and labeling each item for future catering orders. Great food overall!
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Audrey R
3 contributions
Didn't like
• 23/09/26
• DoorDash order
The chicken in the quesadilla was old and hard, the cheese was oily like it had been heated and then sat around and congealed and the tortilla was stale.
Everything about it was old and bad, on top of the store being delayed and taking an extra 20 minutes to be delivered. I have never had a bad meal from El Pollo Rico until now. I am shocked and disgusted.
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Josie G
5 contributions
Didn't like
• 06/05/26
• DoorDash order
One of the chicken pieces weren't cooked all the way. They forgot to put the corn tortillas I ordered again. This place is loosing its touch on the way food is prepared.The beans were super dry. Very disappointing!
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Genaro L
8 contributions
Didn't like
• 17/08/26
• DoorDash order
I don't know what is happening to this store it just to be so good,I always order 2/3 times a week but they keep massing up the order food started to taste horrible this last orders food is overcooked most porcions keep going down I really like there food but i think i need to change location
