Turkey Bacon Ranch ™ was excellent made just the way I ask. The Hook & Ladder Salad was really good also. I had the pepper ranch salad dressing which I enjoyed.
A
Amanda B
6 contributions
Didn't like
• 26/02/26
• DoorDash order
It literally has no meat on it whatsoever and half of a tomato. It was so flat I've never in my life gotten a hook and ladder that I had to combine both of the sandwiches to make enough meat for one.
C
Courtney B
33 contributions
Loved
• 19/09/25
• DoorDash order
Hook & Ladder is outstanding; easily one of the freshest and crunchiest most tasty subs in town
N
Neo S
207 contributions
Didn't like
• 01/03/24
• DoorDash order
3/1/24 Ck 1000071 the bag was not tamper-proofed. I didn't get my side pickle. For the first time ever, the tuna was skimpy no onions, very disappointing. The chips were great. This not normal for Firehouse Subs.
A
Alex D
3 contributions
Didn't like
• 24/01/25
• DoorDash order
The food tasted excellent, but something somewhere got messed up and I got a small sandwich instead of the large... it was absolutely unacceptable... I'm not going to fault anyone in particular, because for all I know I fat fingered something on DD app... but $16 for the small sandwich, a 16.9 oz bottle of Dr Pepper and a small snack bag size of sun chips? What the actual F?! I'm especially upset about it. But like I said, the sandwich tasted excellent for the little I got, and I don't know who's at fault where, but I'm not too happy...