What is the Shake Shack's address?

Shake Shack is located at 245 Clay Rd, Rochester NY 14623-3224, United States. This is where you will go to get DoorDash Pickup orders, and where Dashers will go to get your DoorDash delivery orders.

Does Shake Shack offer delivery or pickup?

You can browse Shake Shack’s menu and place an order for both Delivery and Pickup on DoorDash. Shake Shack may also offer delivery and pickup on their own or through other delivery services.

What are the most popular dishes at Shake Shack?

The dishes most commonly ordered by DoorDash customers at Shake Shack are ShackBurger, Fries and Cheese Fries.

Is Shake Shack a DashPass eligible store?

Shake Shack offers DashPass benefits like $0 delivery, reduced service fees, and $5 credits back on Pickup orders. If you want to know if a store is DashPass eligible, you can look for the DashPass icon next to their name.

Shake Shack

4.4Icon Loading(1k+)•
Icon LoadingDashPass•
American•

Store Info

DashPass

4.4(1k+)•

$$•American

Full Menu

10:00 am - 11:39 pm

Featured Items

$0 delivery fee, first order

pricing & fees

to see delivery time

Featured Items

ShackBurger

$9.79+

•78% (97)

#2 Most liked

Fries

$6.29

•71% (102)

#3 Most liked

Cheeseburger

$9.79+

•73% (38)

Bacon Cheeseburger

$11.29+

•78% (28)

Cheese Fries

$7.49

•73% (42)

OREO® Cookies and Cream Shake

$7.49+

•86% (79)

Reviews1k+ ratings • 20+ public reviews

4.4
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of 5 stars

D
Denise C
Emerging Expert • 20 contributions
Icon LoadingLoved
• 29/08/25
• DoorDash order

First time trying Shake Shack and OMG!! Everything was so good and large portions. It was late on a Thursday night and everything tasted fresh made. Chicken Bites were huge and real chicken. Love the crispy edges of the hamburger! Milkshakes were chef kiss great! Will definitely be ordering again!

P
Paige C
3 contributions
Icon LoadingLoved
• 16/05/26
• DoorDash order

i freaking love the burger with shake sauce it's beautiful and fantastic and tastes the same every time. i will order it again when i want a burger.

M
Melody H
1 contributions
Icon LoadingLoved
• 06/02/26
• DoorDash order

The food is amazing and always consistent! The milkshakes are so thick, like you would expect to get at a 1950s ice cream parlor.  IMO, so worth the money!

S
Steve H
Emerging Expert • 23 contributions
Icon LoadingDidn't like
• 30/04/26
• DoorDash order

I paid the online price of like $16.99 + DoorDash fee + a good tip, so maybe $25 for a BBQ bonless Baby Back Rib sandwich. When I got handed the bag I thought it was empty, but inside was the tiniest little sandwich I have seen outside of a White Castle. A shockingly blatant ripoff. $8.33 a bite. Never again with Shake Shack and the fleecing. Bankrupt in 24 months.

D
Diamond B
6 contributions
Icon LoadingDidn't like
• 04/04/25
• DoorDash order

this is my first time ordering actually eating from Shake shack. The fries not that great the burger very small and tiny didn't expect it to be so small it taste OK that sauce that they have taste good. I did ask for extra sauce on the side didn't get that you guys don't give anything in that bagthe shake that was tasty that was it. I will never order or eat from there again thank you thank you bye

See All

Most Ordered

The most commonly ordered items and dishes from this store

Burgers & More

No hormones or antibiotics ever, our 100% Angus beef is humanely raised and grazed in the USA

Chicken

Whole white meat, no antibiotics, and crisp-fried to order.

Good Fit

Shack favorites made to fit your lifestyle

Sides

Crispy crinkle cuts and more for sides and snacks cravings.

Shakes & Desserts

Creamier and denser than ice cream, ours is made with cage-free eggs and real sugar - never high-fructose corn syrup

Signature Sips

Soda

Bundle

Flat-Top Hot Dogs

No hormones or antibiotics ever, split and griddled crisp

Retail

Large Orders

Get the party started with large boxes of your Shack favorites

Prices on this menu are set directly by the Merchant.

Prices may differ between Delivery and Pickup.

Store Info