Question 1

How do I redeem a gift card?

Accepted Answer

DoorDash Gift Card: Create an account or sign in to the DoorDash app or on www.doordash.com, Navigate to Account > Gift Card, If you purchased a physical gift card, be sure to scratch off the foil, Enter your gift card PIN. Third-Party Gift Card: Click the redemption link sent via text or email, Follow third-party redemption instructions, Cards must be redeemed directly with the issuing retailer..

Question 2

Which brand gift cards are available on DoorDash?

Accepted Answer

You can buy gift cards from top retailers, restaurants, and lifestyle brands directly on DoorDash, which currently include (subject to change without notice):: Starbucks Gift Card, Target Gift Card, Domino's Gift Card, Nordstrom Gift Card, Sephora Gift Card, Home Depot Gift Card, Best Buy Gift Card, Vanilla Visa Gift Card, Zift Zillions of Gifts (with Amazon) Gift Card, Chipotle Gift Card, Panera Bread Gift Card, Lyft Gift Card, Airbnb Gift Card, Spotify Gift Card, Xbox Gift Card, Roblox Gift Card. Browse our 200+ brand gift cards for even more options. Availability will vary and new brands are added regularly.

Question 3

Which brands are included in the DashPass Gift Card Benefit?

Accepted Answer

Eligible DashPass users can receive 10% or 15% off (as stated in the offer) on select digital third-party gift cards when purchasing through the DoorDash app or website (US only). Popular participating brands currently include (subject to change without notice) Best Buy, Nordstrom, Lowe's, Lyft, Domino's and Southwest Airlines. New brands are added regularly. See the current list and terms.

Question 4

Where can I use my gift card?

Accepted Answer

DoorDash Gift Cards: Usable on DoorDash orders across the U.S. (including restaurants, groceries and retail items available in your area). See full terms and conditions here. Third-Party Gift Cards: Usable only at the issuing retailer, online or in-store, depending on brand terms.

Question 5

Do gift cards expire or have fees?

Accepted Answer

DoorDash Gift Card: Never expire and have no fees. Third-Party Gift Card: Expiration dates or fees depend on the issuing brand's policies. Please review the terms included following your redemption link.

Question 6

Can I return or refund my gift card?

Accepted Answer

No. All gift cards are final sale.

Question 7

What should I do if I have issues with my gift card?

Accepted Answer

DoorDash Gift Cards: If your card code isn't working or credits don't appear, contact DoorDash Customer Support Third-Party Gift Cards: If you cannot redeem a brand card, please contact the issuing retailer's customer support directly. If you did not receive your email confirmation, contact DoorDash Customer Support for assistance with delivery.

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