Usually the chorizo egg wraps are not that great but they are amazing from here!
J
Jassi S
1 contributions
Didn't like
• 2 days ago
• DoorDash order
Subject: Customer Complaint – Incorrect Order and Poor Customer Service
I recently placed an order with Booster Juice for the first time through DoorDash. I specifically ordered and paid for a 24 oz drink, but unfortunately, I received a small-sized drink instead.
I understand that mistakes can happen, but what made this experience even more disappointing was the way my concern was handled when I called the store. There was no attempt to resolve the issue, and I wasn’t even offered a simple apology.
As a customer, I expect to receive what I actually paid for. If a mistake happens, I believe the least a business can do is acknowledge it and make an effort to provide a reasonable solution.
This was my first experience ordering from your store, and unfortunately, it has left me with a very negative impression of your customer service.
I would appreciate it if you could look into this matter and provide an appropriate resolution, including a refund for the difference or another suitable compensation.
I hope you take this feedback seriously and improve the customer experience going forward.
Thank you.
K
Kendall G
Emerging Expert • 29 contributions
Didn't like
• 25/01/23
• DoorDash order
The smoothie was good but the $9.37 Chipotle Steak Wrap was like the size of a taquito...
S
Sarah N
Emerging Expert • 15 contributions
Didn't like
• 10/06/25
• DoorDash order
The Acai Energy Bowl looked like muddy sludge. One strawberry and maybe 3 slices of banana (cant say for sure as it's a mess. Canadian Colada was yummy.
B
Barbara S
1 contributions
Didn't like
• 25/05/26
• DoorDash order
Not the rich blue color we received last time for the Superpower Smoothie plus it has a rancid taste. i complained and attached photos without any help
