I just didn't get the right sauce but what i got was good. Definitely worth getting delivered!!!!
Crazy bread if iffy on but the pizza is good
J
Joshua M
6 contributions
Didn't like
• 25/07/26
• DoorDash order
This is the second day in a row that I’ve ordered stuffed breadsticks and received regular breadsticks instead.
Today, rather than contacting DoorDash and going through the refund process again, I decided to drive back to the restaurant to have the order corrected because I understand that mistakes happen.
When I arrived, I explained to the employee at the register that I had ordered stuffed breadsticks but received regular ones. Her response was, “Well, what do you want me to do?” I simply replied that I wanted the food I had ordered.
She then told me they were out of the cheese needed to make the stuffed breadsticks. If that’s the case, that’s completely understandable—but I shouldn’t have been sent a different item without being notified. The stuffed breadsticks cost more than the regular breadsticks, and I didn’t order the substitution. If an item is out of stock, the restaurant should notify DoorDash or contact the customer instead of deciding what to send.
I told her I would just contact DoorDash for a refund on the breadsticks. She then took the breadsticks I brought back and threw them in the trash, which was fine because I wasn’t going to eat them anyway. However, she also demanded that I return the drinks from my order. I didn’t bring the drinks because they were correct, and I intended to keep and pay for them. I was only seeking a refund for the breadsticks I never ordered.
She then said she was going to call DoorDash and report that I didn’t return the drinks. That’s perfectly fine. I have no problem paying for the drinks because I received them. What I do have a problem with is the attitude I was met with and the way this situation was handled.
This wasn’t about getting free food. It was about receiving the item I paid for. If the restaurant doesn’t have an item available, they should mark it as out of stock or notify DoorDash so the customer can choose a replacement or receive a refund. They shouldn’t make that decision on the customer’s behalf. It’s not their money, and it’s not their choice to substitute a different item without asking.
M
Megan L
11 contributions
Didn't like
• 28/06/22
• DoorDash order
I ordered 5 pizzas on this order..3 pepperoni and cheese only. My cheese pizzas were cold and the cheese was hard as if they were old pizzas. They were not freshly made at all. As for the 3 pepperoni pizza they were hot and fresh.
J
Jennifer C
1 contributions
Didn't like
• 19/07/24
• DoorDash review
The pizza was cut all different sizes, there was way too much sauce, and the cheese kept falling off while eating it.
Doris J
42 contributions
Didn't like
• 5/03/23
• DoorDash order
The pizza was dry, and the pepperoni on the pizza was crispy instead of soft and chewy.
The wings were delicious!
