
DoorDash Catering is built for one-time meetings or events where one person orders on behalf of a group, typically 10 to 200 people. Instead of individual items, you're ordering catering trays or bundles of individual items from restaurants that have been pre-vetted for large-order reliability, with catering-specific menus that include clear serving guidance and dietary filters. You also receive dedicated support designed for larger, higher-stakes orders, from order through delivery.
DoorDash Catering includes an on-time delivery guarantee. If your order arrives more than 20 minutes past the latest delivery window time at checkout, you're eligible for a refund.
To request one, contact Catering VIP Support within 14 days of your order. The Catering VIP Support team is available 24/7 at 855-830-5429. They will work with you on the appropriate next steps based on what happened.
Some exclusions apply. See full terms.
Pricing varies by restaurant and order size and is shown clearly before you place your order. DoorDash Catering is designed for groups of 10 to 200 people, so costs will reflect the menu items you select for the number of people you're feeding. Some restaurants may have a minimum order requirement. This will be indicated on their menu.
Lead times vary by restaurant, but catering menus are set up with schedule-ahead windows so restaurants have enough notice to prepare larger orders. You'll see the available delivery times for each restaurant when you browse inside DoorDash.
If you need to plan ahead for a specific event date, placing your order as early as possible gives you the most restaurant options.
You can typically modify or cancel your order up until the restaurant's cutoff time (which varies by merchant). If you add items before the cutoff, you're responsible for the cost of those additions.
After the cutoff, changes may no longer be possible since the restaurant will have begun preparing your order. Cancellations after the cutoff will result in a partial refund, covering fees and tip, in line with standard DoorDash policy.
If you need to make a change, contact Catering VIP Support at 855-830-5429 as soon as possible.
Many catering restaurants on DoorDash have dietary tags like vegetarian, vegan, or gluten-free, so you can filter for options that work for your group before you select a restaurant.
Depending on the restaurant, some items such as sauces, sides, or proteins may be served separately, so you can accommodate different preferences at the table. Check the menu details before placing your order.