To whomever made my butter Butter Double Steakburger. You did an awesome job. It was the first one I ever received with the crispy edges, not dried out. I usually don't even eat a whole burger from here but this time I did. It was delicious. Thank you so much
J
Jay H
Local Expert • 23 contributions
Didn't like
• 7/26/26
• DoorDash order
very disappointed for $12. this is a very small portion, It's supposed to have extra meat extra cheese. it doesn't look like it has any cheese or any meat... this is the worst I have had from this restaurant. very poorly made Chili 5-Way
R
Rian T
2 contributions
Didn't like
• 7/21/22
• DoorDash order
The bun was old and crumbled. The cheese wasn't even melted and the large onion rings had 4 onion rings - the container was 80% empty. I haven't had an issue with steak and shake ever before but last night I paid $24 for 1 burger and 1 order of onion rings and it was garbage.
T
Toccara D
5 contributions
Didn't like
• 7/28/26
• DoorDash order
For the sandwich to feature grilled onions as a topping for this sandwich, there was very minimal on the burger. I counted about 7 onion slivers on the whole burger. Disappointed in the quality of the burger this time.
D
Dean J
Emerging Expert • 19 contributions
Didn't like
• 5/30/26
• DoorDash order
The fresco melt was just soggy with grease. It was poorly put together with a single sad leaf of lettuce and a single slice of tomato so thin, I could barely taste it. I also ordered a large fries and received a regular fries in a large container. Just poor quality all around. The only thing that was any good was the root beer
