Baskin-Robbins chocolate milk shakes are delicious because they're made using chocolate ice-cream. This makes the taste uniquely different from places like McDonalds, Whitecastle or Burger King that use "artificial" sweeteners.
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William B
Emerging Expert • 46 contributions
Liked
• 3/1/25
• DoorDash order
The chocolate milkshakes were excellent! However, I didn't receive any straws with my order as requested. How am I supposed to consume them? Fortunately, I was at home and had some extra straws. What would have happened if I were somewhere else and didn't have access to any straws. Baskin Robins dropped the ball and needs to ensure that this doesn't happen again.
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William B
Emerging Expert • 46 contributions
Liked
• 9/6/25
• DoorDash order
My chocolate milkshakes were made using vanilla ice cream with chocolate syrup instead of regular dark chocolate ice cream. Like I don't know the difference!
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Tashan M
18 contributions
Liked
• 2/19/22
• DoorDash order
The banana split was good but I was missing my pineapple topping. My daughter enjoyed the strawberry cheesecake milkshake.
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William B
Emerging Expert • 46 contributions
Didn't like
• 12/6/23
• DoorDash order
The Baskin-Robbins located at 448 E. 87th Street in Chicago, Illinois has horrible service! DoorDash should seriously consider removing that franchise from its list of restaurants and select a different location instead. I ordered a chocolate milk shake using DoorDash and received something that appeared and tasted like chocolate mocha instead. The shake was light in color and had a slight coffee flavor taste. Chocolate shakes are typically "dark in their appearance" much like the color of chocolate ice cream. I assume that whoever prepared my order figured that I wouldn't know the difference and substituted another flavor instead. I specifically stated, in the comment section, that my order should be canceled if it wasn't available. It should not have been based on the merchant's recommendation. I believe that a substitution was initiated to prevent cancellation of the entire order.
