Ordered the Our Dubai Chocolate - Freezer with extra pistachio creamand they decided we didn't need it. They gave us poorly mixed chocolate ice cream witha teaspoon worth of chocolate flakes. First time customer and I will never order from them again.
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Ariel H
4 contributions
Didn't like
• 6/16/26
• DoorDash order
I've ordered from Cold Stone four times, and they screwed up my order two times out of four. Not complicated orders. Very simple orders. Plus, they're just super overpriced. I would continue to splurge on them occasionally, but if their staff can't even follow simple orders, I'm done. Do better.
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Ani M
1 contributions
Didn't like
• 5/5/25
• DoorDash order
You pay a lot of m for very little ice cream, it's mid at best and not worth the money you pay RB is muh be price and quality wise.
M
Mackenzie W
3 contributions
Loved
• 2/23/26
• DoorDash order
I love how many mix ins are available for Create Your Own Creation. So many and you can add up to 6 total. Really great and such a variety
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Sara A
1 contributions
Didn't like
• 12/28/25
• DoorDash review
The whole point of Cold Stone is to mix the toppings into the ice cream on the cold stone, however, these workers are proving this establishment wrong and don't mix the toppings in properly so everything I just on top and the ratio is messed up. Really poor job done by these workers.
