El Pollo Loco
4.6(4k+)•
DashPass•
Mexican-Tex-Mex•
Store Info
DashPass
4.6(4k+)•
$$•Mexican-Tex-Mex
Full Menu
10:00 am - 8:20 pmFeatured Items
$0 delivery fee, first order
pricing & fees
to see delivery time
Featured Items
16pc Family Meal
$73.00+
•100% (17)
12pc Family Meal
$57.00+
•92% (25)
8pc Family Meal
$43.00+
•95% (66)
3pc Chicken Leg & Thigh Meal
$21.00+
4pc Half Chicken Meal
$27.00+
•88% (67)
2pc Chicken Leg & Thigh Meal
$14.00+
•86% (94)
Reviews4k+ ratings • 60+ public reviews
4.6
of 5 stars
G
Gary C. R
Local Expert • 395 contributionsLoved
• 7/8/247-7-24: Today I placed another order with El Pollo Loco. I ordered the Fire Grilled Chicken with the 4 Piece {Last time ordering it was the 3 Piece} Today I ordered from El Pollo Loco once again ordering the 4 Piece Fire 🔥 Grilled 🍗.
It comes with 4 Piece Fire Grilled 🐓 Chicken {Legs, Wing, & Thigh}, 4 Flour Tortillas, Tortillas Chips and mild salsa , and I ordered a Large Coca Cola for this wonderful tasting meal. I guess the Chickens this time have had enough because you have El Pollo Loco and Angry Chickz 😂😂. For the 2 sides, I chose the corn for my sides choices. It also comes with a bag of Tortilla Chips and Salsa.
FIRE GRILLED CHICKEN {4 Piece}: 2 Legs and 2 Thighs Fire grilled just right with the right amount of charred on the skin. Good flavor and arrived hot . 2 sides (corn) were hot too, very good! The whole meal was good
M
Morganna G
Local Expert • 114 contributionsDidn't like
• 5/28/25I have been a fan of Pollo Loco for its freshness and quantity of the end product for many years now.
For the last six months I've tried my best to stay with this eatery but I've given too many excuses and have been silent too long. I'm sure I am not alone on this opinion.
I always used to order the Three piece meal until the chicken began to shrink. I now order the Four piece meal they've renamed Four piece Half Chicken Meal to create the atmosphere you're getting a lot of chicken. We know this is a lie.
They not only mislead you to be believe it's one price when you find out you need to pay more if you want the breast (white meat). This in itself is a joke as you are supposed to get 4 pieces of chicken when you actually get two breast pieces that equal the quantity of 1 piece breast once you take it apart.
A majority of the meat is either bones or dried up chunks of chicken. The other two pieces they give are wings that looked like they belonged to a Zombie chicken because it looked dark and dehydrated. There was not one piece of edible chicken on the wings!
One last negative was the item cart each restaurant has that make the meal such as different types of salsa, onions, extra whole chiles and especially the Cilantro are no longer accessible through DoorDash. You have no options to request these extra items and there is never enough salad dressing given (which sometimes is watered down) so when ordering salads rest assured you will end up with a dry salad!
The sad thing about this is that I'm not describing a bad DoorDash day, it happens every time I go to this restaurant! Most successful eateries are still around because they remain different compared to your everyday fast food joints.
I certainly hope that Pollo Loco decides to turn around from becoming a generic fast food joint. Stop over cooking and drying up what used to be juicy, smoky natural chicken that melts in your mouth!! Bring back the greatness you proudly served before.
T
Tony D
11 contributionsLoved
• 12/2/223 pc fired grilled chicken 1st time ordered was very good as advertised, 2nd times ordered during rush hours, it wasn't as much beans in the cup and the coleslaw was dry , 1/2 star deducion for 2nd order , in general , for the price , quality, test,item's balance , packaging and hig Genes
Are very good .
M
Morganna G
Local Expert • 114 contributionsDidn't like
• 8/26/25I always order a chicken meal. Sometimes a 3 piece sometimes a 4 piece but I've noticed that if you order white meat then you're charged a higher price. For a while there your prices were way out of control and there was no way I was going to pay over $30 in cost and fees for getting 2 pieces of chicken breast!
Your order states four (4) pieces but when you order the white meat you get two small chicken breasts and two wings that are completely shriveled up that isn't edible at all. (See pictures I've attached)
I remember when your food used to be great! Juicy and full of flavor. Your chicken is dry and the wings are worthless. If you want to stay in business you're going to do some major changes. Go back to how you were in the beginning when you were trying to impress everyone with awesome flavors that melted in your mouth!! I want the Old Pollo Loco back.
One request, include cilantro on your menu. It's an added flavor you can't get online and you don't include it in your delivered orders.
G
Gary C. R
Local Expert • 395 contributionsLiked
• 7/17/24
7-16-24: Fourth day in a row ordering from El Pollo Loco. I’ve ordered the 3 piece Fire Grilled Chicken Combo {3 piece Fire Grilled Chicken; 2 breast & 1 Leg, 2 four tortillas, chips & salsa, 2 sides, & a fountain soda},I upgrade my drink and get a LARGE for a little extra. The sides I chose were Broccoli, macaroni & cheese,corn, and coleslaw (this is several orders) The corn is the bomb 💣 always comes nice and hot you have to blow on it before eating it 😋 nicely spiced and has bits of red pepper mixed in. Coleslaw is chopped up cabbage (purple) mixed in with carrots and spiced nicely and moist. The Broccoli is broccoli 🥦 florets steamed and VERY DRY 🤢like the Desert 🌵, over cooked! Macaroni & Cheese is more like Macaroni & Water 💦 ! It’s so much liquid cheese 😩 you can literally drink it from the container cup it comes in. SO for sides I don’t recommend the broccoli or Macaroni & Cheese, I DO RECOMMEND the CORN 🌽 & COLESLAW.
I Choose the FLOUR TORTILLAS they are nice and FRESH just as if just came off the stove top!
The tortilla chips are good, not stale or too salty.
Salsa is your choice depending how hot you like it. I get the Fiery salsa (medium) and it’s just right. DESERT🍨 ! Choose the Churros, nicely coated with cinnamon you can actually smell it coming from the bag. The best tasting churros I’ve ate, the first bite is so good!
Also they offer a $8.00 Discount on any order over $20 (see promotional offer) so I take advantage of that when offering.
TODAY I’m trying something different off their menus and I ordered the DOUBLE CHICKEN TOSTADA SALAD {Tostada shell filled with pinto beans, rice, shredded cheese, fresh pico de gallo salsa, ripe hand sliced avocados, and cool sour cream, ALL topped with a DOUBLE portion of Fire grilled chopped chicken 🍗. Served with Cilantro Dressing} also Chips and Salsa included. DON’T order the CLASSIC CHICKEN TOSTADA SALAD! Why? It’s the same price as the Double Chicken Tostada Salad and you get less chicken 🧐🧐 (better deal ordering the DOUBLE🤑); I also ordered a LARGE COKE
For Dessert I ordered the churros. Of course receiving a $8.00 Discount because the order is more than $20.00
DOUBLE CHICKEN TOSTADA SALAD: It comes in a tortilla bowl with pinto beans, rice, shredded cheese, fresh pico de gallo salsa, ripe hand sliced avocados, and cool sour cream, ALL topped with a DOUBLE portion of Fire grilled chopped chicken
CHURRO: 2 Churro sticks very delicious
Delivered to me in a sealed plastic bag {tamper proof} where you have to break the seal to open👍. I wish other places would do this!
Most Ordered
The most commonly ordered items and dishes from this store
Featured
Quesadillas and Nachos
Chicken Meals
Family Chicken Meals
Tostadas & Salads
Bowls
Burritos
Tacos
Snacks & Sweets
Sides & Sauces
Fresh Salsas
Kids Meals
Drinks
Utensils
Prices may differ between Delivery and Pickup.