The Hook & Ladder Salad was a very generous amount, fresh and delicious. I will gladly order another one.
A
Ashley I
1 contributions
Didn't like
• 3/20/26
• DoorDash review
The sandwich I got had its bottom bun all soggy that it almost made my meal inedible and the Mac and cheese was watery. The ham is little too sweet in my opinion that it overpowered the sandwich, but that's not their fault. I was just expecting more with the money I'm spending, especially when I can go to subway for a sandwich I like and for cheaper.
G
GRACIELA G
12 contributions
Didn't like
• 11/8/25
• DoorDash order
HAVE ALWAYS LOVED THE Hook & Ladder.® BUT WAS DISSAPPOINTED WITH THE AMOUNT OF ONION ON MY SUB 2 LITTLE QUARTER SIZE RINGS OF ONION ( 1 ON EACH HALF ) VERY SAD
D
Dena O
6 contributions
Liked
• 6/20/26
• DoorDash order
I LOVE Firehouse, but we would at LEAST like the ability to customize each sandwich...Blanket toppings are not for everyone
J
Jessica R
6 contributions
Liked
• 8/23/25
• DoorDash order
the past two,maybe three times I've ordered most of the sandwith is really good. but whatever knife is being used to cut the sandwich in half please needs to be cleaned. it's got something spicy on it twice in just that area.