Nothing ever stays the same I guess. They used to be so much better. Egg rolls were a price value but tasted like they were in the freezer too long. Sourdough jack was disappointing, too. Bland and old tasting.
J
Jana L
Emerging Expert • 30 contributions
Didn't like
• 9/11/22
• DoorDash order
Don't buy the meat lovers burrito. It's size has decreased to basically half an egg's worth. It used to be a fat burrito. Now it's the size of McDonald's burrito only double the price. Garage. No sauce, no option to request sauce or ketchup.
David D
Local Expert • 45 contributions
Didn't like
• 4/3/25
• DoorDash order
jack and the box really did the bait and switch. the cheap greasy Two Tacos were a fan favorite. now they are tiny and pathetic. smh.
the expensive Classic Smashed Jack™ was delicious but come on... don't mess with the tacos man
David D
Local Expert • 45 contributions
Loved
• 3/26/24
• DoorDash order
The Bacon Double Smashed Jack was so tasty. honestly, this was the best fast food I've had in at least 10 years. everything was so fresh and so hot. The fries were scorching hot and crispy.
D
Davyn C
5 contributions
Didn't like
• 6/19/26
• DoorDash order
I received my Jumbo Jack® Cheeseburger Combo but that was it. They never gave me my Hot Ones™ Sriracha Curly Fry Burger or Classic Crispy Jack Wrap in the bag and it was sealed, so it means they packaged the bag without my other products. I'm not sure if they were just under staff, getting swamped with orders or what but they should've double checked the order before sealing it.
