Hi, I’d like to make a complaint about my most recent order. Unfortunately, it was by far the worst experience I’ve had with Chipotle.
The rice was clearly not fresh and tasted old. I also ordered double chicken, but I received an extremely small amount of chicken — I counted approximately 10 pieces total, which was even less than what I would normally expect from a regular portion.
Most of the bowl was essentially covered in salsa, which made it feel like the salsa was being used to cover up the taste of the stale rice. The overall quality and portion were very disappointing, especially considering that I paid for double chicken.
I’ve ordered from Chipotle many times before, but this order was completely unacceptable. I would appreciate a refund or an appropriate resolution for this order.
P
Patti H
1 contribuciones
Didn't like
• 27/8/25
• Orden de DoorDash
The moment I opened the bowl, I was shocked—this portion from Chipotle is way too small! When I ordered in GA and NY, the same bowl was literally twice this size. Here the meat was almost impossible to find.
M
Mary B
2 contribuciones
Loved
• 1/7/26
• Orden de DoorDash
The employee who made my burrito gave me a portion size that reminded me of what Chipotle was like 10 years ago. This is what a double portion should be.
K
Kevin Q
1 contribuciones
Loved
• 26/10/25
• Orden de DoorDash
The food taste really good. The veggies are fresh and sumptuous. I recommend the chips be less oily and more crispy.
A
Ashley P
1 contribuciones
Didn't like
• 20/8/23
• Orden de DoorDash
We have had multiple issues with this Chipotle and will now, finally, stop ordering from them. More than once, we've had undercooked rice causing our food to be inedible. We have had multiple burrito bowls that have been light on the rice and meat compared to other Chipotles. They also consistently mess up our order, putting on extra ingredients or leaving off ingredients that we order. DoorDash only refunds a small portion of the order, so we've wasted loads of money here. Never again.
