I rarely leave negative reviews, but this experience was bad enough that I feel obligated to warn others.
I ordered a single oxtail pho through DoorDash and added several side items. The total came to well over $50 for one meal, which set certain expectations regarding quality and portion size. Unfortunately, this was one of the most disappointing pho experiences I’ve had anywhere in the United States.
First, the “oxtail” pho was extremely misleading. Instead of the large, meaty oxtail pieces commonly served at reputable pho restaurants, I received tiny tail-tip fragments with almost no meat on them. I’ve ordered oxtail pho in numerous cities across the country, and this was by far the smallest and poorest-quality portion I’ve ever seen.
Second, the add-on items were a mess. Multiple side dishes were dumped together into a single container, making them difficult to enjoy as intended, and some of the items I paid for were missing entirely.
The broth container was only about half full, which is unacceptable considering the premium price. Even worse, the broth itself was nearly inedible due to the overwhelming amount of salt. The sodium level completely overpowered any flavor the broth may have had. Instead of a rich, balanced pho broth, it tasted like salt water.
To be clear, DoorDash handled the delivery without any issues. The problem was entirely with the food preparation and quality coming from the restaurant.
As someone who travels extensively and has eaten at countless pho restaurants throughout the country, I can confidently say this was the worst pho I have ever been served. Overpriced, poorly prepared, missing items, misleading portions, and an excessively salty broth. For more than $50, this experience was not just disappointing—it was unacceptable.
I won’t be ordering from this restaurant again, and I cannot recommend it to anyone looking for authentic, quality pho.
