Ordered 3 steak tacos. What arrived were 3 tacos with less than 4 pieces of steak on each (!!! grrrrr !!!) a skiff of lettuce, likely a tablespoon of salsa, and a ridiculous amount of sour cream. For $17? Hell no. Got in the car. Drove to the location. Manager on duty couldn't care less. Asked me to step aside to tell her the issue. As an already-paid-but-nothing-to-show-for-it disrespected customer who had to DRIVE there, no, I wasn't willing to step aside. We stayed at the counter to have her address it. She wouldn't apologize, she wouldn't concede the quality was lacking, or exhibit any desire to make it right. Just a blank stare back. Do better Chipotle. In quality, in leadership at a store level, and deliver a $17 entree. With all the effort made to right it made on my part, zero effort at Chipotle or the with store leader tonight, I drove back to my house with 3 steak tacos that actually had steak in them. Shame to this location and their lack of quality control. What an apathetic location Do better. Beware before selecting this location for a to-go/DoorDash order.
I should have taken a photo of the apathetic initial tacos. I do have one of the steely glare the store leader gave me I could post...
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Susan C
11 contribuciones
Didn't like
• 31/12/23
• DoorDash order
i ordered a Lifestyle bowl, the Balanced Macros dish...horrible! a ton of white rice, 5 diced pcs of chicken , 2 full of grizzel, 2 tiny and burnt, 1 okay. If it wasnt for the guac there wouldn't have been "dinner". So dissappointing.
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Joseph F
3 contribuciones
Loved
• 15/4/22
• DoorDash order
Not only is the DoorDash delivery very efficient every time I order from this place, but the restaurant itself is also pretty amazing.
They're like everything you want from Subway, but their food and service are actually good. And appearance-wise, I've never gone into a Chipotle that wasn't kept clean. You'd honestly have to hate Mexican food as a whole to have any problem with Chipotle.
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Jess B
1 contribuciones
Didn't like
• 27/4/22
• DoorDash order
Chipotle has gone downhill since COVID. They skimp on the meat and I can't believe how much you have to pay extra for 1/2 the guacamole and sour cream that you used to get. Go in to the store and makes sure they put enough on your bowl or burrito, cuz they definitely won't when you order through the app.
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Antonio A
9 contribuciones
Didn't like
• 5/11/23
• DoorDash order
Burrito Bowl always half empty and there was so little sour cream I almost thought there was none. the food was poor quality as well. even the Chips tasted stale.