Cold Stone Creamery
4.6(200+)•
DashPass•
Ice Cream & Gelato•
Store Info
DashPass
4.6(200+)•
$•Ice Cream & Gelato
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11:00 a.m.-10:25 p.m.Artículos Destacados
$0 delivery fee, first order
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Reviews200+ ratings • 10+ calificaciones públicas
4.6
of 5 stars
V
venkat r
1 contribucionesLiked
• 15/3/25I order Chocolate Devotion® every single time and I love it. I have seen the quantity of the ice cream going down a bit. I hope it's just a one off thing and they are not doing it deliberately
T
Taylor J
4 contribucionesLoved
• 6/7/2510/10, I honestly can't believe how good it was. Like I'm going to have to force myself to ignore this place on here for 2 weeks or I'll get it every day. The ice cream was loaded with mix ins beyond what I expected, especially for a delivery order. Highly recommend.
T
Tiffany
5 contribucionesDidn't like
• 16/4/25While I’ve enjoyed Cold Stone Creamery’s creative flavors and customizable treats in the past, my most recent visit left much to be desired. The quality of the ice cream itself was decent, but the overall experience was marred by unprofessional service and a lack of care in handling orders.
Upon picking up my takeout, I was disappointed to find my ice cream container placed *upside down in the bag*, resulting in a messy, partially melted product by the time I opened it. More frustrating, however, was the dismissive attitude of the staff. Despite arriving a full hour before closing, the employee seemed visibly irritated by my presence, hastily tossing the order onto the counter without a word before walking away. There was no effort to ensure the order was correct, let alone a basic acknowledgment or courtesy.
Cold Stone’s charm has always been its lively atmosphere and enthusiastic service, but this interaction felt rushed and indifferent. For a brand built on “the ultimate ice cream experience,” the lack of attention to detail and professionalism was glaring. While I might consider returning for the product alone, I’d hesitate to recommend this location based on such a disappointing experience. A little more training in customer service—and care in packaging—could go a long way.
A
Andrea T
2 contribucionesDidn't like
• 14/1/25My husband and I ordered and paid for triple the amount of toppings and there was still literally barely any toppings. We love toppings. So disappointed.
A
Angela K
Experto local • 71 contribucionesDidn't like
• 27/5/25Banana Caramel Crunch® was over worked and the added items were impossible to find. It's just a melted mess.Won't order delivery again.I do not believe the Dasher was at fault.
Más ordenado
Artículos ordenados con mayor frecuencia: ofertas especiales de almuerzo disponibles hasta las 2 p. m.
Create Your Own Creation™
Signature Creations™
Ice Cream Cakes & Novelties – Ready Now
These items are ready for you to pickup which means we cannot make any changes or substitutions.
Might Like It
Not sure if you've Gotta Have It? Try something new by adding a sample of one of our favorite flavors to your order!