I ordered my new fave-the Chicken Bacon Ranch Quesadilla and an order of fries. Absolutely delicious! The fries were made fresh and hot and so was the quesadilla. The only complaint I could make is there could be a little more cheese.
H
Heather F
6 contribuciones
Liked
• 21/10/26
• DoorDash order
I was really disappointed with the quality of the food during this visit. I ordered a Chicken, Bacon, and Ranch Quesadilla-which is currently my favorite item at Zaxby's!! Yum! And I also ordered a regular size French fries with the delicious seasoning they add. I know there's a clock on fries before they get cold so I usually eat them on the ride home so I can enjoy them while they're warm. So I immediately opened them up and grabbed a fry. They tasted like cardboard and were cold, tough, dried out, with no flavor and basically inedible. When I got home, I even tried dipping them in ranch sauce but that didn't help. After that, I just gave up and threw them in the trash. The quesadilla was delicious as usual. I think whoever filled the fry order didn't feel it was important enough to prepare fresh fries so they used product that had probably been lying there since the lunch rush-because it was mid-afternoon. Unacceptable!!
I have a strict 3 strike rule no matter how much I love the restaurant and Zaxby's is in my top 3 faves. It pains me to say it but that's strike #1 for that location. Hopefully, I won't have to give up my favorite nearby fast food restaurant here in London. Management needs to conduct some individual training if that's what is required to improve quality of food and service.
J
Julie R
1 contribuciones
Loved
• 6/4/26
• DoorDash order
We had our Zaxby's order Doordashed to the next town, and the food was still hot. Everything was delicious! Very well packaged and every item was included. I had the AsIan Zensation Zalad & it was fantastic! Thank you for a wonderful meal!
A
Amber C
Nuevo experto • 31 contribuciones
Didn't like
• 4/12/25
• DoorDash order
I got this Lemon Pepper Traditional Wings Meal a month ago and it was double the size, I'm not sure what happened but for almost $20 it should have been ALOT better
A
Angela C
6 contribuciones
Loved
• 8/10/25
• DoorDash order
Everything ive tried has been good. Love the salads, the Texas toast, the coleslaw is fantastic. Love the honey mustard dressing. My new fave chicken spot. DoorDash takes a bit because they're still SO busy, but it's worth the wait and the food is still fresh.
