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The first time we ordered, we could order a single scoop. This time our only choices were a triple scoop or kid's scoop! We were very disappointed, although the ice cream was good.
S
Sonja O
1 contributions
Didn't like
• 25-10-11
• DoorDash order
Smallest triple scoop I've ever had eating from BR for decades. I've ordered double scoops that had more. Disappointing.
W
Walter S
10 contributions
Loved
• 25-12-22
• DoorDash order
Shout-out & much appreciation to manager ,Gloria for being the solution to my problem...after multiple days of being disappointed,she explained the misunderstanding...the apology was accepted-
W
Walter S
10 contributions
Didn't like
• 25-12-22
• DoorDash order
I ordered(via Door Dash) for 2 consecutive days,this past Sat & Sun nights..I paid for a 3 Scoop Sundae & only received 2-scoops both times,I'm beginning to think it's intentionally being done...
M
Melany D
1 contributions
Didn't like
• 26-04-28
• DoorDash order
I'm really disappointed and I don't want to buy here again.
I ordered 2 double scoops (2 separate cups) with spoons, but I only received 1 cup with 2 scoops. The second one was completely missing, and they didn’t include any spoons either.
I even left a note in the app asking to make sure there were 2 separate cups, and the dasher told me she confirmed it with the store and they said everything was there, but it wasn’t.
I opened the bag in front of the dasher, and there was only one ice cream inside.
I tried to go back to the store and arrived at 9:50 PM (they close at 10 PM), but it was already closed and no one was there.
