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I had the Original Pollo Bowl® , Loco Side Salad , Queso Blanco and chips! Everything was very delicious the bowl was packed and had amazing flavor the Queso Blanco dip was amazing I wish I would have got a bigger size! My Loco Side Salad looks very delicious, I was already stuffed so I will be eating my salad later on or tomorrow…overall a 10 out of 10!! U have to try this place iam so glad I did!! And prices are ok
L
Lynn B
Expert local • 33 contributions
Didn't like
• 26-09-16
• Commande DoorDash
Having lived in Southern California for many years, I am well acquainted with El Pollo Loco. Their Chicken was always fresh, flavorful, juicy, and delicious. It was always a family favorite. And that is what I was looking forward to tonight.
However, this was my first experience ordering from the El Pollo Loco in Northern California and to my dismay the meal that was delivered to me did not come close to living up to the quality of food their counterparts are serving in SoCal.
First, I didn't quite receive the Chicken meal I ordered. I was suppose to receive
3pc Chicken - Breast & Wing Meal. But instead of 1 chicken wing I received 2. And unfortunately both wings were over cooked and the skin so burned it was puckered and leathery. I could not eat either.
The Chicken Breast included in the meal was overcooked---the skin over cooked and leathery dry as well. I managed to pull off the burned skin and remove a little bit of the meat. I put the meat in a tortilla with some of the condiments to taste it. But the chicken shredded as I tried to eat it and was unpleasant and very dry when I tried to eat it and I could not even get it down.
I also ordered a Large Drink that was supposed to be a Mango Lime Cold Foam Cooler. But I could not detect either the Mango or Lime flavor in the drink, and there certainly wasn't any sign of the cold foam either. The drink I received tasted suspiciously like plain old Lemonade. So I would conclude that I very likely received the wrong drink.
And I don't know why restaurants are including such a measly amount of ice in their drinks. I ordered a large drink and there was almost no ice in the cup. A warm drink is so unpleasant. I was looking for an icy cold and refreshing drink, but that is not what I received.
On a better note: the tortillas were soft and still nicely warm due to the brilliant way they were wrapped.
The beans were tasty and I enjoyed the creaminess and freshness of the coleslaw.
The condiments I ordered were Sour Cream, Guacamole, and Salsa Fresca (Medium) and they were all fresh and arrived as ordered. Unfortunately, with the chicken being so dry, I didn't exactly have a need for them.
I don't know why this El Pollo Loco location was so far off the mark from the fresh, juicy, flavorful, consistently prepared to perfection--chicken El Pollo Loco has always been known for. They should be ashamed of the state of the meal that they knowingly and purposefully delivered to me. I am greatly disappointed tonight.
Karen T
8 contributions
Loved
• 26-09-22
• Commande DoorDash
This was our first time ordering from El Pollo Loco and everything was sooo good! We ordered the 4pc Half Chicken Meal with sides of mashed potatoes with gravy and Mac n Cheese. We also ordered the Mexican Caesar Salad with the Mexican Caesar dressing and the Chicken Tortilla Soup. They were both so flavorful and full of chicken! No pictures because we were hungry. We will be back!
J
Jonny N
2 contributions
Didn't like
• 26-09-12
• Commande DoorDash
Wasn't tasty. Bland. Churros were good though. The value was good too. I'll probably stick to other restaurants.
K
Kevin F
52 contributions
Liked
• 26-08-30
• Commande DoorDash
This was my first pollo loco the bowl is delicious and a really good value the Mac and cheese was also delicious but way overpriced.
