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The food was good, no complaints there, but we didn’t get our full order at all. We personally went back to the store, brought the food we did receive, and politely let them know what was missing. The manager immediately started blaming us like it was somehow our fault… umm miss girl, how is it our fault when we don’t even work there? 😅 Then she blamed the dasher when the issue was clearly the order not being packed correctly by the store in the first place.
After all the blaming and back and forth, she finally realized it was their mistake and remade our order, which I do appreciate. At the end of the day, remaking the order was the least they could do after not taking responsibility at first. I’ve honestly never had an issue this bad with Jack in the Box before, but I will say at least the food was fresh and they eventually made it right.Bacon Double Smashed Jack™ Combo Build Your Own Munchie
A
Autum B
21 contributions
Liked
• 24-08-04
• Commande DoorDash
Has improved from the last time I've had it. Just missing the pickles on my burger and my drink tastes a little watered down but everything else tastes good just wish the fries where warmer and crispy
J
Jonathan B
1 contributions
Didn't like
• 26-05-20
• Commande DoorDash
I ordered a cheese burger with only mayo. Not only was the burgers burnt but there was some onions on it as well as ketchup the curly fry's were old and just bad over all
J
Jennifer C
2 contributions
Didn't like
• 24-03-16
• Commande DoorDash
Tiny Tacos were exactly what we expected them to be. No complaints about them.
Milk Tea w/ Boba Tea was delicious but the Boba isn't edible. It was crunchy. Boba isn't supposed to be crunchy. My feelings were crushed.
M
Madeline T
2 contributions
Didn't like
• 25-12-04
• Commande DoorDash
Chicken sandwich was burnt
My other box's was cold to heat up in the oven
Burgers was undercooked
Wouldn't order again
Wasn't freshness
