Wow- what a great mushroom/swiss hamburger and fries! I appreciate the fact it was cooked exactly how I ordered it. The whole order was correct and everything was in the bag, right down to ketchup packets and a straw. The food was delicious! I will definitely order again- was well worth the money. Thank you very much! And the Dasher was awesome-- very quick and courteous!
J
Julianna J
2 contributions
Didn't like
• 1 day ago
• DoorDash order
We were a little disappointed with our first first time visit. For the prices, the portion sizes were pretty small compared to the prices you'd expect the portion sizes to be. The food looked much better in the online photos than what we actually received. Our burgers lacked flavor—the meat didn't seem to be seasoned much at all. We also noticed there wasn't a freshness seal or sticker on the to-go bags, which made us question whether everything had been handled properly. Drinks were not included in the kids meal. Hopefully this was just an off day, and we'd be willing to give them another try by dining in since the experience might be better in the restaurant.
K
Kasey M
2 contributions
Didn't like
• 30/4/25
• DoorDash order
If you're going to sell sides a la carte, I expect a la carte portion sizes. Onion Strings were stuffed in a small box with a burger. Amount is equivalent to what you would expect a small to be from any other establishment - less than a handful. This is a new practice. Previously you could buy 1 order to share with 3-4 people. Now it's about 1/8th the serving size.
R
Rian L
3 contributions
Liked
• 2/7/22
• DoorDash order
I've loved Twisted Root since they had a location in Tyler. I was sad when it closed. Then I learned they were coming to Athens and I was ecstatic! I ordered dinner for my partner and I tonight and I have thoughts.
PROS: Best burger in Athens, hands down. I love having the ability to choose my burger's level of doneness. Cheese fries are DELICIOUS!
CONS: There were a considerable amount of things missing. My partner and I both ordered Sriracha on our burgers and there was none. There were no straws provided for our drinks. The drinks were TINY. For what they charge they should have been larges. Burgers should come with fries. You shouldn't have to order fries separately.
Now, most of these issues are likely down to them being newly opened and being slammed with orders. I totally understand and hope they will improve because I've sung Twisted Root's praises for years and don't want new customers thinking they don't hold themselves to a high standard.
S
Samantha G
Emerging Expert • 25 contributions
Loved
• 7/7/25
• DoorDash order
Perfect, as always!! A special treat to myself when I petsit in Athens. It may be the best burger I have ever had! And the chips - always get a coouole orders of those- crispy snacks for the time I am here!
