Disappointed! I only had 3 items in my order....
A breakfast jack combo
A bacon breakfast jack sandwich
Mini Churros
One of breakfast jacks was clearly marked with a yellow sticker on top, thought that was identifying the bacon sandwich. I was wrong, that had ham. So I opened the other one, to check for bacon. Wrong again! Received two classic breakfast jack sandwiches. I'm still going to enjoy both of them, but I paid a slightly higher amount for the bacon and was what I was expecting to receive. Bummer man! So what do I do about a discrepancy over what I paid for and what was packed for the Door Dash driver to deliver. Can my transaction amount be adjusted and credit my account without my being present? Am I supposed to call jack in the box for an adjustment ? Do price accuracy policies also apply to food establishments, like restaurants? I know it applies to retailers and grocery stores. Who do I contact?
D
Daina H
5 contributions
Didn't like
• 12/11/25
• DoorDash order
Food and delivery were fine but packaging was not fully sealed - only 1 small sticker used for large bag - leaving sides of bag open so anyone could easily reach inside to access/ contaminate food if they wanted to. Easy fix = use more stickers to fully seal sides and middle of bag closed.
N
Nicole D
5 contributions
Didn't like
• 9/2/23
• DoorDash order
Awful! Really went down hill. Burger was dry and overcooked, no condiments even when requested in app. Worst Jack Ive ever been to
C
Cecilia K
Emerging Expert • 35 contributions
Didn't like
• 2/19/25
• DoorDash order
Onion rings, fries, Sauced & Loaded Tiny Tacos and Jack's spicy sandwich all tasted bitter and of dirty oil. All inedible
E
Elizabeth G
2 contributions
Didn't like
• 10/22/25
• DoorDash order
ordered a shake where the top is very exposed so it was not sealed with any protective material and neither was my bag , dasher was great but would still appreciate the extra safe step
