The portion was definitely off, tenders were way smaller then normal and only received 2 and 1/2...I ordered a four piece tender. Tasted way too salty and was heavily seasoned on the fries and tenders. Not a normal experience , maybe they just had a long day. Don't know if I would order again.
K
Kristina J
1 contributions
Didn't like
• 3/22/26
• DoorDash review
The chicken wasn't fresh. It tasted like it had been sitting for a while under heat lamps and it was overly salty. The size of the chicken strips was pretty scrawny. I also ordered a side of coleslaw and it was not in the to go box or the bag.
This was a DoorDash order so I couldn't really do anything different to let the restaurant know of my missing item.
I thought spending this amount of money would have saved us in at least the quality of the food but it disappointed us. Will not be ordering again.
E
Eric A
1 contributions
Didn't like
• 10/25/25
• DoorDash order
first time ever ordering from Zaxby's and im very disappointed. Ordered Traditional Wings - 20 count but only got 15. They were delicious though, shakes were amazing and the fried pickles, 😋 fire!!!!
T
Tiffany H
3 contributions
Liked
• 6/11/26
• DoorDash order
Fantastic Zalads. A little skimpy on the fries but that's ok because they are delicious.
L
Logan F
Emerging Expert • 21 contributions
Didn't like
• 12/3/25
• DoorDash order
Missing chicken. Supposed to be six piece got 4 1/2. Have been a very loyal customer. I am very upset about the lack of quality with this order.
