I've ordered twice from local and both times all 5 sandwiches arrive super soggy, cucumbers cut into huge chunks instead of slices with only one slice of ham and one of turkey. Very disappointing sandwich and I hate melted cheese and I usually order cold and get hot but don't know if it's DoorDash or firehouse
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Melissa G
2 contributions
Loved
• 4/25/26
• DoorDash order
Allergy safe! I door dashed a steak and cheese sandwich on gluten free bread. They were out of the bread, but sent the contents of the sandwich in a bowl. As a celiac, I appreciate that so much!
Shawn R
2 contributions
Loved
• 7/13/26
• DoorDash order
Prepared perfectly every time. Always fresh, well made and delicious. Hard to go wrong with Firehouse!
D
David (Trish-Wife) S
1 contributions
Didn't like
• 4/16/26
• DoorDash order
The Meatball was ok. Somebody left it in the oven too long. The bottom was over toasted and hard & the top was very light... it also desperately needed sauce on the sauce( as requested). The New York pastrami sandwich had hardly any meat and was flattened like Cuban. I wouldn't buy this again. My husband tossed it. Not a good value at all. I'm surprised that Firehouse let these sandwiches go out the door. It could've been because they were closing but for $27 for two subs no way hopefully Firehouse will get this message and reach out to me as the customer and offer me replacements how they should be. I've never used this. Firehouse as we are new to the area. I've always had good experiences until now.
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Jared W
1 contributions
Didn't like
• 11/23/25
• DoorDash order
Ordered a Turkey Bacon Ranch with no mayo. They got that part right, but it's supposed to have Ranch on it as well. The sandwich was completely dry. This happens almost every time I order this sandwich. I don't want the mayo, but it has RANCH in the name!!
