The location by Springfield mall usually has really stringy chicken breasts in their sandwiches. Also they usually underfill their fries incomparison to the Kingstowne location.
S
Sasha H
7 contributions
Didn't like
• 12/31/25
• DoorDash order
The lettuce is always wilted and bad, small portion, and chicken overcooked. I will NOT be ordering from this specific store again.
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Ebony B
Emerging Expert • 52 contributions
Loved
• 10/22/23
• DoorDash review
Food was DELICIOUS...Side Salad was fresh...2 piece tender and my chi Fil A sandwich were great...They NEVER disappoint!
H
Hamza S
1 contributions
Liked
• 2/26/24
• DoorDash order
I ordered a large fry and it seemed like almost half of the fries were missing, now i dont know if this is the restaurant or the driver but i dont like that because it had the same amount of a medium fry would. But the rest of the Chick-fil-A® Sandwich Meal was great
M
Maiya H
1 contributions
Didn't like
• 9/17/25
• DoorDash order
Normally I love ordering here but the chicken tenders were barely cooked. For the fries, half of them were soggy and the other half were hard. The milkshake was a terrible consistency.