I order from here often and the meal quality is very inconsistent. I've had sodas that taste like they did not refill the soda syrup for the machine. Every other order my fries are either too stale or too salty and borderline inedible. I will say usually the chicken nuggets and chicken sandwiches are good. It sucks because I was excited that a location was opening in UWS, but the quality of this store is very hit or miss. I've ordered here multiple times a week since they've opened and hoped the quality and consistency would improve over time but months later I still have to ask for a refund for bad/missing food. I leave this feedback to give an honest opinion and hopefully help improve, cause it is convenient having a Chick Fil A on the west side. Please work on improving the quality and consistency of your service.
L
Luis T
1 contributions
Didn't like
• 6/27/25
• DoorDash order
We did not get part of our order. This is not the first time this has happened with this location. They repeatedly provide late and incomplete orders
M
Megan B
1 contributions
Didn't like
• 1/30/26
• DoorDash order
Diet cokes were watered down, machine must have been out of syrup.
