We enjoy this particular Pollo Loco site. The chicken is always fresh and moist and tasty. We order the 8 or 12 piece family meal and the Chipotle Quesadilla frequently. Both are done very well! Staff is usually very friendly and do a good job of getting the orders packed correctly. Will order again soon!
E
Elizabeth C
2 contributions
Didn't like
• 10/19/26
• DoorDash order
I ordered flour tortillas and got corn. The soda had ZERO gas and no ice. It was 100% flat. When I poured it down the sink there was no fizzle at all. And there was no seal on the soda making it easy for it to be tampered with. Very disappointed.
E
Elizabeth C
2 contributions
Didn't like
• 6/2/26
• DoorDash order
The pollo bowl had no flavor and the drink nor food was taped shut. This is the first place for me that doesn't tape their orders. I almost didn't feel safe eating it.
V
Victoria M
7 contributions
Liked
• 7/31/26
• DoorDash order
Everything was great. But this is the 2nd time I didn't get my drinks with my 2 combos
J
Jose R
50 contributions
Didn't like
• 1/9/22
• DoorDash order
I ordered a burrito with no chicken for a vegetarian and when she took a bite of her burrito it was full of chicken. The bowl was okay, the avocado portion was very small.
