My husband and I had the buy 1, get 1 free special Hook & Ladder subs. They tasted fresh, and we will order again from Hook and Ladder.
S
Spring N
4 contributions
Didn't like
• 10/17/25
• DoorDash order
Honestly it was sad literally, the sandwich was a small barely 4 meatballs clearly not worth the money, wont be back , service was fine and on time, but quality and price were a joke, and bread didn't taste good maybe not fresh
S
Shannon R
1 contributions
Didn't like
• 7/5/26
• DoorDash order
We ordered 3 large sandwiches. White bread. The bread on all 3 was not done. Literally could play with the dough between your fingers. I spent over $50 and it wasn't even edible.
New York Steamer®Italian
This was the first time we ordered from this location. We will not be back.
C
C W
2 contributions
Didn't like
• 8/17/25
• DoorDash order
Consistently gets orders wrong. Today the actually sent the right sandwich but the bread was wrong, it felt like cardboard. And when you order and bowl of soup, you're lucky if it's halfway full and it was lukewarm like it was old and thrown in the microwave for a minute.
B
Bradley B
2 contributions
Didn't like
• 10/28/26
• DoorDash review
Completely missed. Not even close. Sandwich was large and that's about all they got right. The sandwich was sloppy and the meat was like... really wet and slimy... I ordered Garden Salsa SunChips and got Classic Lay's. I also ordered a Bottle Sweet Tea and got NOTHING. Just a massive whiff on Firehouse Subs end. Can't follow instructions. Read the reviews and have NO CLUE how they sit at a 4.3 STARS. Should be closer to about 3.2 STARS or worse.
