Food always comes well-packaged when we get it delivered. Sandwiches are great... no complaints about food. Took a couple of stars off because one of the owners is pretty rude and it's turned us off from continuing to give them business. We've resorted to ordering from other sandwich shops in the area.
K
Kwame M
5 contributions
Liked
• 5/20/26
• DoorDash order
The food was good, good portion for the money and the packaging was nice but the boxes should be sealed. That's the only way I will order from you again. I didn't feel safe with this order. There must be seals on the boxes to protect the food.
J
Janet W
Local Expert • 202 contributions
Loved
• 10/19/25
• DoorDash order
The Thanksgiving sub is good but too pricey at $15 for a 6" sandwich. The veggie sub was good, too but also not worth the price.
J
Jewell M
7 contributions
Didn't like
• 2/26/24
• DoorDash review
The small steak and cheese sub was not very good. Had very little steak, peppers and did not see any grilled onions and no cheese. Usually has more stuff on it. Was very disappointed. The cup of chicken and dumpling soup was barely half full and there was one dumpling, mostly liquid like they had run out of the hearty soup I have ordered in the past. Again was not up to standard. Will not be ordering from them again.
M
Meg C
Emerging Expert • 11 contributions
Loved
• 10/2/25
• DoorDash order
Mouthwatering. Absolutely delicious Hook & Ladder.® It was prepared perfectly and the meat servings are MORE than generous! Thanks you team!
