Usually, Five Guys is a hit, but today, both my Patty Melt and my husband's cheeseburger were terrible. The patties were half the size of the buns, misshapen, and cold, but also somehow burnt. The burgers were sloppy and falling apart. The meal was inedible accepts for the fries. Extremely disappointing. Did you get new cooks?
L
Laura L
1 contributions
Didn't like
• 7/24/23
• DoorDash order
First time ordering at this location. I think it's fairly new location and the staff was friendly. I ordered a bacon burger. Some items were missing from my burger like the bacon and sauces. Because of the missing items, I didn't enjoy the taste of this burger nor was it worth my money/time.
V
Virginia G
10 contributions
Didn't like
• 12/3/25
• DoorDash order
The burger was exceptional. But I was served a majority of oily, overcooked, dry/burned fries.