Did not get any ranch dressing for Stuffed Jalapenos (7) (typically get two cups of dressing). No napkins included. Ordered tacos, French fries, and stuffed jalapeños. Also, 12 Taco Party Pack was squashed into a single small bag (typically comes split into two boxes). It seems that the Large French Fries is not as large as it used to be.
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Franika S
7 contributions
Didn't like
• 11/2/26
• DoorDash order
Breakfast Jack® Combo ham is now paper thin. I paid exta for ham and bacon and got 1 slie of each.. and i dont know if it was the store or the delivery woman, but i got shorted a coffee with my 3 combos. I was only given 2 coffees. and i couldn't order regular cheeseburgers or fries on the app so I got stuck paying for Jr. Bacon Cheeseburgers which are almost double the price. i paid for extra patties on both. a treat for my dogs. my breakfast Jack was thicker than the 2 patties on these burgers and it only had a smashed egg a paper thin piece of ham and a slice of cheese. the quality has gone downhill. you certainly don't get what you pay for anymore.
J
JOANN P
2 contributions
Didn't like
• 6/28/23
• DoorDash order
They failed to provide sauces and this is what a large fry looks like. For what you pay for this is the amount that is provided.
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Rachel H
Emerging Expert • 16 contributions
Didn't like
• 1/23/24
• DoorDash order
Classic Crispy Jack Wrap was good but looks like someone stomped on the bun of my Jumbo Jack® Cheeseburger and decided it was still adequate for making a sandwich. I, a paying customer, disagrees. I guess the company cant spare $0.50 for a different bun.