When Jack and Ada Marcum purchased Bill's Donut Shoppe on the south side of New Castle, Indiana, they established the first Jack's Donuts.
Jack "Lee" Marcum III, Jack Jr's son, started working at Jack…
I order donuts from here often because they are always fresh and stay that way for another couple days. Most are pretty big/filling donuts (depending which ones you get I guess.) And I love there Jack'd Boba! Natural caffeine energy drinks that definitely gives you. boost. I like the Strawberry Sunrise, and the Mermaid. They don't all have Boba and some are made with coconut milk. Like most donuts places, the earlier you order the better the selection of donuts. the specialty ones are gone fast! oooh and the apple fritter is another favorite. Always ready fast!
J
Jennifer W
3 contributions
Didn't like
• 6/22/24
• DoorDash order
the glazed cinnamon roll is now half it's size, thin and dry. I've asked in the drive through about this and was told it's a new recipe. Half the doughnut for the same price and it was nasty? Dunkin s is right across the street. Think I'll head there.
B
Baylea W
1 contributions
Didn't like
• 6/26/22
• DoorDash order
Shorted one donut on the half dozen. And the other donuts I did receive are dry and barely have any icing on top. The cream filled had a tiny dime size drop inside. Coffee is weird - I am tasting a very strange hint of basil? Need to clean the coffee maker maybe? Donut holes were great.
R
Rocio C
Emerging Expert • 70 contributions
Liked
• 1/21/26
• DoorDash order
The Dasher was great, but the donuts were all the same. Jack's puts chocolate frosting on a plain donut and calls it chocolate donuts.Dunkin donuts is the king of donuts. They all look different.
They were okay and good, just not the WOW you get from DD.
R
Rocio C
Emerging Expert • 70 contributions
Didn't like
• 2/11/26
• DoorDash order
The Dasher was great! But these donuts are very sugary, very very sugary. So much so, that you feel the sugar crystals crunch when you chew. This was true on the chocolate glazed. Terrible! please fix these, easy on the sugar and add more taste like vanilla extract, cocoa, real chocolate. will not order again.
