Ordered last night on New Years Eve and unfortunately the experience was awful, no exaggeration. We spent $103 on the following:
Loaded Nachos with chili 19.99
We received 3 tons of tortillas with very little cheese burnt on and toppings in seperate timsto build ourselves. Not a horrible idea for the chili which was seperate and in a quart container, but the container of other toppings was unnecessary and awful. It was jalapeño, onions, tomato, and lettuce?? Jalapeños were bottled not fresh, but worse was half a container of lettuce, who puts romane lettuce on nachos?! And the container was 60% lettuce, very little onion, jalapeño, and tomatos. They gave a side of what I can only describe as tomato paste and salsa. I didn’t take a photo of one container of toppings before I had to put the nachos together myself (we were hungry and I added more cheese) but did include a pic of lettuce we didn’t use which was more than half the container.
Fried Calamari with Gorgonzola and peppers $19.99 -- wouldve been ok but they put the Gorgonzolain a container inside the container and it was liquid when we got it since it was so hot! Ive never seen gorgonzola completely melted! Tried to show this in photo. There were also pieces of french fries in our calamari!! This means they use the same oil to fry both!! Thats dirty and its why This means they use the same oil to fry both!! Thats dirty and its why the Fried Calamari tastes like fries.
Daily Special Braised Short Rib Grilled Cheese
$18.99 -- this was my dinner and it was inedible!! It was so soggy that the bread on the bottom half was comletely shredded. I am not exaggerating! I couldn't eat it. I ended up scraping some meat off, and toasting my own bread and cheese with it today, didnt eat it last night. Also upsetting was I ordered onion rings for a $2 upcharge with $16.99 inedible brisket grilled cheese and they gave me fries. See my receipt attached. I gave fries to my son after crisping them in air fryer. I just noticed receipt says they ran out of onion rings but they didnt
Credit me!
Pepper Jack BurgerBurger my husband liked the burger but had to take the long hot peppers off because they were too hot, they were huge but that’s no fault of the restaurant, just too hot for him. The half pound burger was great size and he said at least they didn’t skimp on the bacon. Sadly, his sweet potato fries which cost $2 upcharge were so soggy he couldn’t eat them. I put them in the air fryer which helped a little but he barely ate any.
Kids Cheeseburger SlidersOur son had kids sliders and French fries and didn’t complain. $9.99
I think this restaurant is new to delivery orders, the packaging is just bad. They should put fried foods on tin foil at least and you never put Gorgonzola inside a tin container with very hot fried food. We order out far too often and this was simply awful on so many levels. It’s bad enough food is soggy but the frying issues, the lack of ingredients, strange ingredients, misplacement of ingredients, not providing what we paid for, no utensils as requested, it was a horrible experience and it’s depressing we spent so much money on it. I do not recommend delivery from this restaurant, nor take out.
