While they got the food order right, they keep sending me a cold latte instead of the hot latte I request. When I order online and call to make sure they fill the order correctly, the employee says, of course, we'll make it right. This time I didn't - I shouldn't have to - and I received, I think it's a vanilla shake with whipped cream. The woman who answered when I called to complain was very apologetic and offered to mail me a coupon.
I appreciated it but that doesn't fix the problem of consistently wrong orders. The webpage the employees view when filling online orders needs to specify "hot" or "iced" instead of whatever it currently uses.
T
Terry J
5 contributions
Didn't like
• 3/18/26
• DoorDash order
big archBIG ARCH™ Meal the burger hadn't flavor. their mac is ten times better
J
Jennifer D
6 contributions
Didn't like
• 1/22/24
• DoorDash order
My sandwich tasted like a chicken sandwich when it was a double cheeseburger . And the French fry tasted like a mcgriddle sandwich . They really need to clean the grill and change the frEakIn oil in the friers.
W
Wendy M
20 contributions
Didn't like
• 10/7/25
• DoorDash order
The chicken nuggets were dry. My biggest issue was I received a cold latte instead of hot. This happens more often than not. They need to include "hot" or "cold" in the description because the workers are not seeing the hot-coffee-icon. Very frustrating
E
Emily C
3 contributions
Loved
• 9/7/25
• DoorDash order
I think this was the best McDonald's I have ever had. Whoever was working today nailed it!!
