Always the best, freshest pizza. We have been enjoying Oban Rd pizza for 10+ years. Super highly recommended. Great local family business
D
Declan B
1 contributions
Didn't like
• 1/4/25
• DoorDash order
To start my experience I placed my order specifying to leave the order at front door as I was not going to be near the door when they arrived,
once they arrived however they began to bang on my front door again and again, and as previously mentioned I was not near it to hear , eventually they banged hard enough on my front door that I heard them ,
once i answered the front door I was greeted by someone who clearly has zero experience with customer service I had ordered the Three Large Pizza Deal which is supposed to come with 3 large pizzas a garlic bread and a drink (at least that's what it states in the app)
instead I was given only the 3 pizzas, and before I could ask the guy hey where are these things he goes "that's everthing" and turned away as soon as he finished the sentence and left,
on top of that the garlic pizza might aswell have full cloves of garlic in each bite disgusting,
in summary this shop needs to learn how to operate the app before using it,
They also need to teach their staff how to talk and interact with customers and use words such as "hi , how are you and is your order (and read out what they ordered) have a good night" not just "there ya go"
and also hold back on the garlic.
Only pro was they have really good ham on their pizzas and cook the pizzas very well
P.S (would love my garlic bread and 1.25l drink at some point)
