I just want to say thank you so much to a lady named serenity (I believe her name was). She works in the floral department at Safeway off Brunswick and she helped me with the whole process over the phone ordering a bouquet for my mother for her birthday today. I was not able to be there and was worried doing it online and she stayed on the phone with me, explaining me how to create the order and was such a sweetheart. I haven't had many great experiences ordering flowers and she made me want to come back every time I order flowers now! She was so patient and understanding. Just want to say thank you again.!!(my nephew approves of the balloons)!!!
M
Michelle P
Didn't like
• 5/30/24
• DoorDash order
I am pretty upset after spending $125 for a bouquet and some balloons. I spoke to a very nice woman in the floral department who verified my order and went over everything with me and there is only two different arrangements you can pick from on the choicesone has baby breath and is just roses. The other one is this unforgettable Debbie Lilly flower arrangement deluxe, which costs more and this is what showed up from my mother's birthday present this morning. not only did they use the wrong roses and the wrong color but they filled it full of baby breath like the cheaper arrangement and they used roses that already had the petals falling off and the lilies were completely closed so by the time they even start to open, the roses are going to have no petals left. Before I even completed my order I called and verified everything with the girl from Safeway floral department. That's why I am pretty upset for spending $125 and receiving a completely different bouquet with the wrong roses is upsetting, but even the quality ?? It's my mom's birthday, and I couldn't be there with her so I was trying to do something special. I've bought many bouquets in store at Safeway and they have never used roses that are already falling apart and you can see for yourself what a difference the bouquet she received compared to what I ordered. I am just giving everybody a heads up because trying to get a re-order or your money back is 10 times harder. I didn't want to refund. I wanted them to send the correct bouquet and take the old one. DoorDash . Be careful ordering for delivery. It's not worth the headache.!!
V
Valeria H
Liked
• 8/18/23
• DoorDash order
the flowers were beautiful the balloons lasted one day by the next morning they were hugging the table.
J
Julia T
Liked
• 3/24/24
• DoorDash order
Asked for a vase for the flowers and a ribbon. Was prepared for the bill to be higher. This was a gift.
