Burgers have been oversized or something lately. One would think this is a better thing, but they just seem extra sloppy now. The last 4 times I've ordered it's been the same way. The bottom bun is too soaked in grease to even eat.
T
Tim R
1 contributions
Didn't like
• 5/22/26
• DoorDash order
I was supposed to get 10 Chicken Bites™ and paid for 10 but only got 6. Asked for Ranch and there was none. ShackBurger was slop mess and I like Shake Shack.
N
Nasir B
6 contributions
Didn't like
• 10/10/22
• DoorDash order
The Hot Ones™ Chicken was too small and didn't even taste special to warrant spending that much.
S
Sydni F
2 contributions
Liked
• 10/2/23
• DoorDash order
Bomb! A classic and was so good, traveled well. Wish they gave me more Cheese Fries for how much I paid for this meal. Otherwise it was a hit.
M
Mike S
5 contributions
Didn't like
• 9/9/25
• DoorDash order
Meat was pinkish, Chicken Bites tasted weird, forgot my sauces that I paid extra for.. got there quick tho