Mostly positive but a couple of negatives. Beverage was substituted without permission with no adjustment to take into account that it was cheaper than the one I ordered and paid for. Food was packaged ok in terms of not being damaged but had wished they used packaging that helps retain heat such as aluminum since it's a delivery order. Fry is better then average though lukewarm and burger Is somewhat comparable if not better than say seventh street. I felt the burgers could be a bit better. Another thing appreciated is the wider variety of choices though customization can be limited.