This restaurant offers some of the most authentic Pakistani flavours I have found in Mississauga, and the food itself is phenomenal. Unfortunately, the way they handle unavailable items has become a dealbreaker for me.
Almost every time I order, they substitute items with whatever they have available without contacting me or asking for my approval. They seem to simply assume I will be fine with the replacement, even switching chicken for beef, without considering that a customer may have dietary restrictions or simply may not want the substituted item.
What concerns me even more is that they also adjust the amount charged, either up or down, based on the replacement they choose. Charging a customer more than the amount they originally authorized, without asking first, feels very questionable. What if I did not have additional funds available on my credit card?
It is genuinely disappointing because the food is excellent and the flavours are among the most authentic Pakistani flavours I have found in Mississauga. However, customers should always be contacted before substitutions are made, especially when changing the type of meat or increasing the amount charged. For this reason alone, I will probably not order from here again.
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Anser Q
1 contributions
Liked
• 3/7/26
• DoorDash order
Spice Villa is a restaurant that offers personalized service, authentic Pakistani cuisine, good price and good portion. Especially their Seekh kebabs are amazing. Nice and bright decor with easy access to parking and exit to the main road. Well done Spice Villa. Keep it up
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Sam O
2 contributions
Liked
• 1/3/26
• DoorDash order
Amazing flavour, cooked to perfection. The Kastoori Malai Boti chicken is perfectly seasoned with a good amount of spice, the Mixed Veg has a great variety of vegetables and mixed very well with the chicken. Portions are good, one serving of each was enough to split between two people. Wish the place was closer cause I'll definitely be ordering again
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Cheryl P
4 contributions
Loved
• 5/7/26
• DoorDash order
I ordered the Beef Ribs ribs and the Mutton Pulao for dinner. Both were a big hit and were delicious. It arrived hot and the portion sizes were great. Spice villa is definitely a hidden gem! Go try their food. You won't regret it!
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Nicholas P
Emerging Expert • 6 contributions
Didn't like
• 6/6/26
• DoorDash order
the butter chicken and naan was pretty good but the briyani was terrible and full of cartilidge and barely any meat